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You can also find some answers below.
Q: Does TOMITA have any references?
A: Certainly. They are available in the Testimonials section.
Q: How many software developers work for TOMITA? Is it possible to hire additional staff?
A: Currently, TOMITA has at its disposal more than 100 developers with different skills. We also maintain a database of regional IT professionals who may be hired full or part-time when necessary.
Q: How will I be able to control the development process? How will I communicate with the development team?
A: During a project lifecycle the client can contact us by e-mail, phone, fax, ICQ, and MSN. We are always happy to welcome our existing and prospective customers to both Philadelphia and Tomsk to learn more about TOMITA and discuss the key points of cooperation. We can also provide on-site development and/or a support team upon request.
Q: Does TOMITA have any NDA or Software Development Agreement templates? Can I propose my own conditions?
A: Yes, we have standard forms of NDA and Software Development Agreement. We are flexible and ready to discuss your own suggested conditions.
Q: How does TOMITA handle the time zone gap?
A: We try to shift the working time and schedule of both the Project Manager and the development team closer to our customer’s time zone. However, most of our clients love the time difference! They have a problem one day – the next morning the problem is gone. We are able to achieve this by utilizing both our Philadelphia office to clarify the problem with the client and then the Tomsk development team to fix it as quickly and efficiently as possible. We also provide 24/7 support for our production sites when required.
Q: How does TOMITA ensure confidentiality?
A: We usually sign an NDA with our customers before starting a project. The highest level of confidentiality is clearly defined in such agreements. The trust of our clients is one of our top priorities!
Q: How will I pay TOMITA?
A: We accept all forms of payments: banker's checks, bank transfers, Credit cards, Western Union, PayPal, etc.
Q: How can I be sure of the skills of TOMITA’s staff?
A: TOMITA’s portfolio, with a multitude of successfully completed projects, as well as testimonials from our customers, is the best proof of our skills and expertise. All our employees have at least a B.Sc. degree in IT and continuously update their professional skills. To demonstrate our skills we are ready to compose a technical proposal for your project free of charge.
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